Contact Information for Repair of Mass Merchant Fitness Equipment
To repair a treadmill that you bought somewhere other than BGI Fitness, you'll probably need to connect with ICON Fitness. This company (Icon) makes almost all of the fitness equipment sold in mass merchant stores like Wal-Mart, Dick's, Target, Amazon, etc.
The brand names manufactuered by ICON are:
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Nordic Track
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Reebok
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Proform
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Healthrider
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Weslo
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Image
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Weider
It's usually fairly easy to do a search for owner's manuals and contact information for Icon's Service Department. Ordering the correct parts from Icon can sometimes be an ordeal, so be patient.